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1423 / 1423 items

  1. Customer segmentation · animated lessonsStep 1, part two: industry trends, objectives and the interview list
  2. Customer segmentation · animated lessonsStep 2, part one: psychographics, questionnaire rules and the twenty-five checks
  3. Customer segmentation · animated lessonsStep 2, part two: the team, laddering and sixteen field points
  4. Customer segmentation · animated lessonsThree questionnaire styles and eight verbatim quotes
  5. Customer segmentation · animated lessonsStep 3, part one: grouping, analysis and five traits of effective segments
  6. Customer segmentation · animated lessonsStep 3, part two: profiles, decision trees and three named segments
  7. Customer segmentation · animated lessonsStep 3, part three: two validation rounds, 70/30 and ten percent
  8. Customer segmentation · animated lessonsStep 4, part one: market evaluation, ranking and how to win
  9. Customer segmentation · animated lessonsStep 4, part two: superior value statements and the equity pyramid
  10. Customer segmentation · animated lessonsAssigned reading: segment by job, build purpose brands
  11. Customer segmentation · animated lessonsClosing case: from what customers buy to why they buy
  12. Customer segmentation · animated lessonsRunning the course: agenda, timing, materials and thirteen exercises
  13. Customer segmentation · animated lessonsPutting it to work: three strategy lines, tracking and an eight-week install
  14. SetUp Wheel · animated lessonsFrom push to pull: why material should be pulled
  15. SetUp Wheel · animated lessonsThe roadmap, and two question marks for made parts
  16. SetUp Wheel · animated lessonsBuilding the simple wheel: from a time table to batch size
  17. SetUp Wheel · animated lessonsTurning the wheel faster: what-ifs, ABC gears and four levers
  18. SetUp Wheel · animated lessonsWorked example: forty-eight parts, two days per turn
  19. SIOP · animated lessonsWhat SIOP is: one set of numbers, volume not mix, six inputs
  20. SIOP · animated lessonsTime fences: four zones and what each can change
  21. SIOP · animated lessonsThe monthly cycle: a weekly rhythm and workday deadlines
  22. SIOP · animated lessonsFour meetings: chairs, verbs and two charters
  23. SIOP · animated lessonsFour roles, two forecast units and three groups of metrics
  24. SIOP · animated lessonsThe SIOP scorecard: sixty yes-or-no criteria
  25. SIOP · animated lessonsThe maturity curve: four cycles against nine
  26. SIOP · animated lessonsTwo master sheets: the summary and the executive highlights
  27. SIOP · animated lessonsTwo checklists, the rollout kaizen and keys to success
  28. SIOP · animated lessonsWhere gemba inventory management fits: definition, rhythm and prerequisites
  29. SIOP · animated lessonsTen inventory analysis steps, ABC classes and turns
  30. SIOP · animated lessonsActual, design, ideal: two gaps, two kinds of countermeasure
  31. SIOP · animated lessonsThe daily kanban audit: count violations, fix within 24 hours
  32. SIOP · animated lessonsThe inventory board and the weekly walk-through
  33. SIOP · animated lessonsDaily management audit, gemba leadership and course review
  34. Six Sigma and SPC · animated lessonsThe language of variation: is 99% good enough?
  35. Six Sigma and SPC · animated lessonsFirst pass yield and cost of poor quality: the bill for variation
  36. Six Sigma and SPC · animated lessonsSay which table: sigma and PPM with and without the shift
  37. Six Sigma and SPC · animated lessonsThe variation reduction roadmap: flow, cause and effect, noise to constant
  38. Six Sigma and SPC · animated lessonsStatistical process control 1: draw the charts right
  39. Six Sigma and SPC · animated lessonsStatistical process control 2: control limits and the seven rules
  40. Six Sigma and SPC · animated lessonsStatistical process control 3: stable first, then capability
  41. Six Sigma and SPC · animated lessonsMeasure first, design experiments, design for Six Sigma
  42. Six Sigma and SPC · animated lessonsThe manager’s two sets of fourteen questions
  43. Six Sigma and SPC · animated lessonsChoosing projects and people: judgment hidden in the weights
  44. Six Sigma and SPC · animated lessonsCertifying a black belt: three independent gates
  45. Six Sigma and SPC · animated lessonsFive real black belt projects: read the misses too
  46. Six Sigma and SPC · animated lessonsLessons from implementation: celebrate once it holds
  47. SMED quick changeover · animated lessonsWhat SMED is: the same job, sixty times apart
  48. SMED quick changeover · animated lessonsTraditional changeovers: where the time goes