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  1. Training the trainer and facilitation · animated lessonsPrepare: analyze the learners, then manage yourself and the clock
  2. Training the trainer and facilitation · animated lessonsIntroduce: measurable objectives and benefits with all three parts
  3. Training the trainer and facilitation · animated lessonsPresent: cut content, choose methods, keep aids in their place
  4. Training the trainer and facilitation · animated lessonsApply and monitor: learners do, instructors watch, groups get read
  5. Training the trainer and facilitation · animated lessonsHandling change: one curve, four reactions, eight steps
  6. Training the trainer and facilitation · animated lessonsIntervention and feedback: start low, make it safe first
  7. Training the trainer and facilitation · animated lessonsReview and questioning: the last ten percent decides what stays
  8. Training the trainer and facilitation · animated lessonsTwo evaluation forms and day three: where thirty minutes comes from
  9. Training the trainer and facilitation · animated lessonsThe exercise library, version gaps and what the source leaves open
  10. TG-2: from customer requirements to a testable product conceptTG-2: which projects suit an intensive definition event
  11. TG-2: from customer requirements to a testable product conceptEight pilots: turn lessons into readiness conditions
  12. TG-2: from customer requirements to a testable product conceptPrework: convert two checklists into an evidence register
  13. TG-2: from customer requirements to a testable product conceptOne process map, different perspectives at each stage
  14. TG-2: from customer requirements to a testable product conceptReduce customer needs to a usable ten-to-twelve-item list
  15. TG-2: from customer requirements to a testable product conceptPairwise ranking: how each cell contributes one win
  16. TG-2: from customer requirements to a testable product conceptRank is not weight: assign evidence-based importance
  17. TG-2: from customer requirements to a testable product conceptSix rooms of the quality house: from needs to design targets
  18. TG-2: from customer requirements to a testable product conceptCompetitive assessment: find customer gaps worth addressing
  19. TG-2: from customer requirements to a testable product conceptTranslate needs into comparable product characteristics
  20. TG-2: from customer requirements to a testable product conceptCalculate the relationship matrix: signs matter in every cell
  21. TG-2: from customer requirements to a testable product conceptAudit the score: find the column omitted from totals
  22. TG-2: from customer requirements to a testable product conceptDesign targets I: make performance and form verifiable
  23. TG-2: from customer requirements to a testable product conceptDesign targets II: power, usage and output conditions
  24. TG-2: from customer requirements to a testable product conceptFrom a blank house to a decision: ask all three questions
  25. TG-2: from customer requirements to a testable product conceptDesign fishbones: decompose a product rather than diagnose causes
  26. TG-2: from customer requirements to a testable product conceptCost baseline: allocate parts to functions and reconcile totals
  27. TG-2: from customer requirements to a testable product conceptSeven sketches for one function: create real alternatives
  28. TG-2: from customer requirements to a testable product conceptEvaluation criteria: translate thirteen concerns into evidence
  29. TG-2: from customer requirements to a testable product conceptFirst convergence: when scores and star votes disagree
  30. TG-2: from customer requirements to a testable product conceptCombine functional options into products: compare A, B and C
  31. TG-2: from customer requirements to a testable product conceptWrite risk questions first, refine ratings after modeling
  32. TG-2: from customer requirements to a testable product conceptFMEA register: why equal scores require different responses
  33. TG-2: from customer requirements to a testable product conceptContingencies: define the fallback and its consequences
  34. TG-2: from customer requirements to a testable product conceptModeling is not an exhibition: each model answers a question
  35. TG-2: from customer requirements to a testable product conceptDifferential cost: include additions as well as savings
  36. TG-2: from customer requirements to a testable product conceptThree workstreams: connect operations, marketing and engineering
  37. TG-2: from customer requirements to a testable product conceptFinancial dashboard: audit units, cannibalization and formula inputs
  38. TG-2: from customer requirements to a testable product conceptSchedule and resources: effort, load and calendar time differ
  39. TG-2: from customer requirements to a testable product conceptQuality, delivery, cost and volume: eight evidence-based questions
  40. TG-2: from customer requirements to a testable product conceptBeyond the report-out: thirteen items and resource commitments
  41. TG-2: from customer requirements to a testable product conceptCapstone: deliver a product definition others can audit
  42. 3P production preparation · animated lessonsWhat 3P is: no improvement after the fact
  43. 3P production preparation · animated lessonsThree phases, eighteen steps, two layers of organization
  44. 3P production preparation · animated lessonsThe 3P contract: nine lines or eleven
  45. 3P production preparation · animated lessonsLaunch: goals, takt, demand and make-or-buy
  46. 3P production preparation · animated lessonsValue stream, vertical take-off and the launch
  47. 3P production preparation · animated lessonsConcept design: ten areas and the industrialization ladder
  48. 3P production preparation · animated lessonsProduction concept and the twenty world-class principles