Definition
The product definition tool (formerly the LPD for the Leap product definition) is designed to eliminate the development of islands through three key workshops, to keep teams in the client ' s experience and to hold clients accountable for delivering them.
In detail
Customer-Centric Product Definition (CPD) eliminates siloed development through three key workshops and a learning cycle similar to P2P, immersing the team in Customer Experience and making them responsible for delivering what the customer needs (the original only gives the number of workshops and the learning cycle concept; the specific workshop names cannot be verified from materials in the repository, so the following examples are for reference only). It typically produces a customer requirements document, a product definition report, etc.
Example in practice
A home appliance company is developing a new oven. The team uses CPD and organizes three key Workshops (the original document does not list their specific names), involving sales, R&D, and marketing together to immerse themselves in Customer Experience and break down departmental barriers. The result is a clear product definition with target customers and core functions, laying the foundation for subsequent development.