Definition
Sustainable, replicable, predictable documented methodologies or processes also refer to the established level of performance of KPI indicators.
In detail
A standard is a sustainable, repeatable, predictable documented method or process, and also refers to the established performance level of KPI indicators. It addresses how to solidify best practices to ensure consistency and stability. Unlike standardization, a standard is specific content, while standardization is the system for establishing and maintaining standards. Typically, the output includes standard work documents, quality standards, management standards, and performance targets.
Example in practice
A restaurant found inconsistent dish flavors and varying customer reviews. The head chef decided to develop standard recipes, specifying ingredient quantities, cooking times, and temperatures for each dish. All chefs were trained to follow the standards, with regular checks. Months later, dish flavors became consistent, and customer satisfaction improved. The standard recipes became training materials for new employees.