ABSAI Business SystemHelp Center
中文Open ABS ↗
ABS KNOWLEDGE LIBRARY

70/20/10

← All terms

Also called: 70/20/10 · 70-20-10 · Adult learning model

Definition

The adult learning match model: 70% from job practice, 20% from others, 10% from formal training; the "Action" column of the development plan is broken down by it.

In detail

The 70/20/10 model is an adult learning ratio model, positing that learning primarily comes from experience (70%), social interaction (20%), and formal training (10%). It addresses low return on training investment, guiding organizations to allocate more resources to on-the-job challenges and coaching. Unlike traditional classroom training, it emphasizes learning by doing. Outputs typically include action allocation ratios in development plans.

Example in practice

A company wanted to improve sales team capabilities but had a limited budget. The training manager used the 70/20/10 model to design a development plan: 70% through job rotation and hands-on projects, 20% through internal experience-sharing sessions, and 10% through online courses. After one quarter, team capabilities improved significantly, and training costs decreased.