Value Selling
Structured marketing processes centred on understanding, quantifying and transmitting to clients the value generated by the product/service.
ABS KNOWLEDGE LIBRARY
Lean & DBS glossary
Explore lean, growth and leadership terms: definitions, practical explanations and examples, freely available in English and Chinese.
462 / 462 terms
Value Stream Leader
The person responsible for the end-to-end results of a value stream from order receipt to delivery, with planning, procurement, production, quality, and other functions aligned to him; organizing by value stream rather than by function is the organizational prerequisite for deploying the management system. From a publicly published work, not textbook measurement definition.
Value Stream Mapping
A method that maps the material flow and information flow of a product or service from demand to delivery on the same chart, using the current state map to expose waste and the future state map to define the next improvement direction.
Value Stream Mapping of Information Flow
Value flow mapping methods for service/information flow visualize waste of office and information processes.
Value Stream Plan
The list that breaks the future state map into improvement activities with owners, dates and a way to verify them, sequenced by loop; it is the real deliverable of value stream mapping.
Value-Added Ratio
Value-added time as a share of the lead time; the numerator is the processing time that actually transforms the product and the denominator is the end-to-end delivery time, so the result is usually a few percent, or even a few parts in a thousand down to a few parts in ten thousand.
Variation Reduction Kaizen
A set of tools to identify and remove causes of process variability.
Verdict
A conclusion derived by a tool, complete with formula, source, measurement basis, and data window; once saved, it becomes a verifiable record that can be attached to an object and entered into a ledger.
Vertical Teams
Teams that are best suited to meet problems or challenges, regardless of level and position.
Visibility Scope
What objects an account can see. Roles control write access; scope controls whose objects are visible. Non-admins see only objects under projects they created or own by default; admins can assign several objects or "All"; drill down the organization tree. Not DBS textbook content.
Vision
Long-term direction planning based on a careful assessment of the most important directions of the organization.
Visual Management
A management method that displays standards, actual status, and abnormal conditions directly at the workplace, enabling anyone to quickly judge whether operations are normal without checking systems or waiting for reports.
Visual Project Management
A set of core project management best practices applicable to almost all project types, applying the DBS principles that include visualizing day-to-day management.
Vitality Index
New product sales in the last three years total product sales in the year; this window is full of bases in the three years and most companies want it to continue to increase.
Voice of Process
The "process voice" is used to reflect the actual capabilities and performance of the process.
Voice of the Customer
Processes to collect, analyse, interpret and respond to explicit and implicit client needs.
Voluntary Turnover / Retention
The number of active separations over the past three months has been annualized as a percentage of the number of persons on duty at the end of the month; the lower the CVD caliber, excluding direct labour and casual labour, is the better.
Walk the Talk
A leadership gemba action: walk the area of responsibility, take countermeasures on the spot, and follow up with feedback; the follow-up visit is what separates it from an ordinary inspection. One subsidiary plant's shared material gives a quantified cadence of at least twice a week with a one-week follow-up; the official course material (DM Instructor Guide REV3.3, DM Audit REV5) only calls for "walking frequently" and gives no specific numbers.
Want Brief
A clear and complete description of the product/technology/channel/capacity required in the SPG process is used in three tiers for internal alignment and partner communication.
Water Spider
The dedicated role that delivers material, collects empty bins and returns kanban cards to the cells on a fixed route at a fixed frequency; with this role in place operators never have to leave the cell to look for parts.
Winner Profile
A target profile in a selected market that describes the customer value, capabilities, cost structure, channels, and operational performance that a company must possess to win sustainably in the future, written as testable conditions.
Work in Process
The actual quantity of material and semi-finished goods released to production but not yet completed; it is the measured value on the floor, while standard WIP (SWIP) is the value set by takt and work sequence. The two are not interchangeable.
Work Sequence
The operator executes the process manual steps in a specific order.
Working Capital Turns
The turnover indicator for measuring the efficiency of operating capital use is one of the core value drivers of Danaher.
Workshop
The Danaher staff or team has planned discussions and activities around a particular theme or project.
World Class Quality Management
Fully committed to the business methodology of quality and client satisfaction, emphasizing continuous process improvement, fact-based decision-making and full engagement to meet and exceed client expectations.
Worst of the Worst
The worst performing sample in the comparative analysis (compared to the best BOB).
Year to Date
The figure accumulated from the start of the fiscal year to the current month; bowling charts and metric boards mostly judge on the year-to-date number, because monthly attainment and year-to-date attainment often point in opposite directions.
Yield
The share of good units in the output of one operation or one process; the denominator can be either the input quantity or the total output quantity, depending on how it is tallied. It is counted per operation, while the multiplied result across a whole process is called first pass yield (FPY), also known as rolled throughput yield (RTY).
Yokoten
Japanese: Sharing and copying of one improved or best practices in other regions is a key element of the model production cluster process.